Present IRL: Beta Migration FAQs
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Present IRL is passwordless. To sign in, enter your email address or phone number and we'll send you a one-time code, or use "Continue with Apple." The first time you sign in with a new email address or phone number, an account is created for you and you'll be guided through an onboarding flow that will prompt you through the process of creating your profile. Once your account is created, use the same email address or phone number you used for registration to access your account. If you were a beta user, you already have an account and don't need to create a new one.
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Yes. You can use the same account you created when Present IRL was in beta on the official version of the app. All you’ll need to do is sign in with the original authentication method you used to create your original account (e.g. email, phone, Apple authentication).
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Yes, however you'll need to verify your phone number first. Sign in with your email address, then go to your profile, tap "Edit Profile", and tap "Verify this number" under your phone number. Once you've verified your phone number, you'll be able to sign in with either your email address or phone number.
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No, this is not currently supported. If your account was created using a phone number, use your phone number to sign in and access your account.
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Yes. If you accidentally created a second account, you can delete the account from the application settings page. Be extra careful and ensure you’re deleting the intended account, because account deletion is an irreversible action.
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Yes, this is expected. The beta app and official app use different authentication scopes, which prevents the private relay address from being shared between the beta and official versions of the application. To keep using your account: open the beta app, go to your profile, tap "Edit Profile", and tap "Verify this number" to verify your phone number. Once it's verified, sign into the official app with that phone number and you'll land in your existing account. If you run into any trouble, reach out to us at connect@present-irl.com and we'll be happy to assist.
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It's not guaranteed to be the same. If the original email address you used matches the one supplied by "Continue with Apple" (i.e. if the email addresses match), the account will be the same. However, if the "Continue with Apple" email address is different, a separate account will be created. If you didn't use "Continue with Apple" when Present IRL was in beta, sign in with the email address or phone number you originally used instead. If a second account was already created, see "How do I know if I accidentally created a second account?" above.